Communications Officer

Posting Date: 08/08/2019
Compnay Name: Miami Shores
Job Type: Full Time
Department: Police Department
Education: High School
Shift: Various Shift Work
Duration: Full-time 40 hours per week
Travel: No
Salary: ---
Location: Police Department
Closing Date: 12/31/2025
Job Description:

The duties of a communications officer involve answering emergency and non-emergency telephone calls, ranging in nature from noise complaints to serious crime reports. Communications officers receive, categorize, prioritize, monitor calls and dispatch radio communications to the appropriate police officers. Communications officers deliver important information to police officers on suspects. Other responsibilities include creating digital or written reports, lists and logging information based on the call received. The communications officer must maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations. The position entails shift work, allowing for 24-hour coverage.

NOTE: The duties of this position will include all of those duties set forth in the official job description.

Benefits Include:

  • Health & Dental Insurance
  • Retirement Pension
  • Long Term Care & Life Insurance
  • Credit Union Membership
  • Retirement Pension
  • Certain Tuition Reimbursements
Preferred Skills:

The duties of a communications officer involve answering emergency and non-emergency telephone calls, ranging in nature from noise complaints to serious crime reports. Communications officers receive, categorize, prioritize, monitor calls and dispatch radio communications to the appropriate police officers. Communications officers deliver important information to police officers on suspects. Other responsibilities include creating digital or written reports, lists and logging information based on the call received. The communications officer must maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations. The position entails shift work, allowing for 24-hour coverage.

Minimum Requirements

  • Be a United States citizen at time of application.
  • Be at least 19 years of age upon appointment.
  • Be of good moral character and have never been convicted of the following:
    • Felony offense
    • Misdemeanor offense involving perjury, or false statement
  • Have received an honorable discharge from any of the armed forces of the United States.
  • Have graduated from a standard high school or possess an equivalent education.

Proof of PST Certification and/or Public Safety Telecommunicator Certification with training curriculum from a home or state academy (PST Certified Dispatchers only)

An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination process as provided for in the Florida Statutes. To obtain veteran’s preference, candidates MUST attach a copy of their separation papers and the veteran’s preference claim form to their application.

The Village of Miami Shores complies with The Americans with Disabilities Act (ADA).

The Village of Miami Shores is an equal opportunity employer.